Frequently Asked Questions

Why choose our Windsor Palms condo instead of a hotel?

This location is prime, just 3 miles from Disney, 5 minutes from I-4, and 35 minutes from Orlando
International Airport . This 24 hour manned gated resort is spectacular, with beautifully l andscaped grounds and 1st class amenities. Windsor Palms contains some of the most luxurious condos in the area. Disney area Hotels can be very expensive; you will pay the same price for one person as you would for the entire condo (the condo sleeps 8.) Your family will have more than one room; you'll have a living room, dining room, kitchen, 3 bedrooms and 2 full bathrooms.  Windsor Palms is the perfect answer to your vacation needs.

Is this a time share?

No. Our condo is owned privately owned and rented out by us.

What is required to make a reservation?   

When you are ready, you email or call us, at 301.904.2461 or

When do we pay?

When you book, you pay a deposit of $300. The balance is then payable 30 days before your arrival
date. You can pay via credit card through PayPal.

When is check-in & check-out times?

Your condo is available for check-in at 4:00 p.m. Your check-out time is 10:00 a.m. Our condo requires more time to clean due to its size.  Therefore, please help us prepare for our next guest by checking out on time.

What about security?

Windsor Palms Resort is a secure community with a gatehouse which is manned 24/7.

How close is the Resort to Disney Theme Parks?

One of the closest! It will take just over 5 minutes to get to Disney.

How far is Universal Studios, Islands of Adventure and Sea World?

Just 20-25 minutes away.

Shopping nearby?

The Formosa Gardens Boulevard has a grocery store, 24 hour Walgreen's and a supermarket.  There are numerous restaurants for all tastes and wallets from Steak to Chinese, Italian, Mexican, Asian, Burger and Pizza restaurants -- less than 2 miles from the Resort.

Is there transportation to the parks?

Yes. Available to most Theme Parks and several Shopping Malls (at an additional charge). The schedule, which changes monthly, is available inside the Windsor Palms on-site sundry shop.

Is the resort pool heated?

Yes. Our Olympic-sized swimming pool is heated.

Do you provide air conditioning and heat?

Yes, our condo has central air conditioning and heat at no additional charge.  

Are your kitchens fully equipped?

Yes, we have a fully equipped kitchen with cooking utensils, silverware, dishes, stove, microwave, refrigerator, coffee maker, toaster and dishwasher, everything you need.

Are linens and towels provided?

Yes, linen and bath towels are provided in the condo. You bring POOL towels.

Are there laundry facilities?

Yes, a washer, dryer, iron and ironing board is in our condo.

Are there cleaning supplies?

We provide regular cleaning items and vacuum.  As this style of vacation is classed as self-catering, you will be responsible for other needs, such as soap etc. There is an on-site sundry shop and supermarkets and grocery stores close to the resort.

Is the condo cleaned daily?

No, our condo is cleaned before you arrival and after you departe.  There is a $85 cleaning charge
on all stays.  A mid-stay clean and shine can be arranged at additional cost.

Is the condo non smoking?

Yes, In accordance with Florida State Law, our condo and communal areas are designated No Smoking areas. No smoking is permitted inside the condo.

Do you allow pets in your condo?  

No, we do not allow pets in our condo, nor at our Resort.  

Where do we pick up the keys?

There is a lock box for you to retrieve your keys at the condo.

What if something is not working at our condo?

Our local management company maintains the condo in top condition.  You will be provided with their
contact information upon booking and they are available 24/7 in the unlikely event that you encounter a problem with your stay.

Does the porch have a screen?

Yes. There is a fine screen allowing in the spectacular Florida sun while keeping out the bugs.

How many people can stay in our condo?

Our condo is properly licensed. Florida State license dictates how many people can stay in our
condos. Our 3 bedroom condo can have a maximum of 8 guests.

Are all the resort amenities included in the price?

Resort amenities are free to guests at no extra charge.



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